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We at Active Learners are committed to protecting the privacy of our customers, including parents and guardians who sign up for our programs. This privacy policy explains how we collect, use, and protect your personal information, as well as your rights in relation to that information.

 

What information do we collect?

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When you sign up for our programs, we collect personal information that may include:

• Your name and contact information, such as your address, email address, and phone number.

• Your child's name, date of birth, and any relevant medical or dietary information.

• Your payment information, such as your credit card or bank account details.

 

How do we use your information?

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We use the personal information you provide to us for the following purposes:

• To communicate with you about our programs, including updates and changes.

• To process your payments and provide you with receipts or invoices.

• To provide your child with appropriate care and support while attending our programs.

• To comply with legal or regulatory requirements.

 

How do we protect your information?

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We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, or destruction. We store your information securely and only retain it for as long as necessary to fulfil the purposes for which it was collected.

 

Do we share your information with third parties?

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We do not sell or rent your personal information to third parties. However, we may share your information with third parties who provide services to us, such as payment processors or IT service providers. We only share your information with these third parties to the extent necessary to enable them to provide the services we have engaged them to provide.

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What are your rights in relation to your information?

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Under data protection laws, you have certain rights in relation to your personal information, including the right to access, correct, delete, or restrict the processing of your information. You also have the right to object to the processing of your information and to lodge a complaint with a supervisory authority if you believe your rights have been violated.

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How can you contact us?

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If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at activelearnersie@gmail.com.

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Changes to this policy

 

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy and obtain your consent if required by law.

This privacy policy was last updated on 20/04/2023.